[FREE Webinar] Enhancing the Customer Experience: How the Support Report Mattress Recommendation System Can Improve Your Store’s Performance
January 8, 2021

In this webinar, Bruce Malkinson (XSENSOR’s Chief Operating Officer) is joined by Jim Clutts (Kloss Furniture’s General Manager) to discuss the latest developments and trends that are impacting mattress consumers and how retailers are adapting.

Learn about the trends that have been impacting in-store traffic and how providing the ultimate in customer service, experience, and engagement can help build trust with your customers and improve your store’s performance. In order to be successful in today’s mattress retail landscape, retailers must provide consumers what they cannot get online or anywhere else. They have to provide an incredible and unforgettable personalized experience.

Using Furniture First’s Support Report Mattress Recommendation System in your store will build trust with your customer. Because the Support Report live pressure mapping system is entirely objective, confidence is built through the experience and not just on a salesperson’s word. Buyers don’t feel like they’re being ‘sold’. To the contrary, the technology alleviates purchasing anxiety and enhances trust by visually showing people what they’re feeling in real time.

Join us on January 20, 2021 at 2:00 PM EST to learn, understand, and experience how leading-edge pressure mapping technology can provide the ultimate customer experience and improve your store’s performance.

Key Benefits/Takeaways:

  • Learn – What developments and trends are impacting consumers and retailers in today’s mattress retail landscape.
  • Understand – What these developments and trends have on in-store traffic and the customer experience.
  • Experience – How the new customer journey for in-store mattress shopping can improve your store’s performance.